How to Troubleshoot Message Delivery Issues in iOS 12

iMessage is free of cost service offered by Apple. However, at times it does not work correctly after updating to new iOS. iMessages are extremely quick and easy way to keep in touch with others; it is way quicker than regular messages because they use sophisticated technology. Sometimes, users find that the messages they have been sending are not getting delivered. Let’s see the possible solutions for iOS 12 message delivery issues:

How to Troubleshoot Message Delivery Issues in iOS 12

Go through the Apple System Status page.

The System Status page found in Apple devices is an extraordinary and convenient way through which individuals check whether the issues they are encountering, for example, iMessage not delivered or received an issue on their iPhone is due to any service outage on Apple servers (owing to maintenance) or whether the problem is with the iPhone.

As per the reports, a couple of hours of unplanned downtime has been seen in iMessage services in a recent couple of months. Therefore, just go to the Apple System Status Page and see for yourself if it is the device that is causing the error or is it due to the Apple servers.

Enable Send as SMS

In order to fix the message delivery issues, you need to turn on the Send as SMS  feature on your iOS device. Usually, the cell service is accountable to send or receive text messages. Therefore, you need to ensure that the iOS device is getting a strong cellular signal. Moreover, you need to see if you have enabled the permissions for sending SMS in the settings. Open the Settings app. Select Messages from the list and turn on Send as SMs if it is turned off.

Reset iMessage

At times resetting iMessage assists in resolving the issues regarding message delivery. You need to see if the settings are correctly applied, and if all the settings are proper, then the device might have lost connection with the server of iMessage. Follow the steps given below for resetting iMessage:

  1. Tap on the Settings app.
  2. Now, select Messages from the list.
  3. Tap on Send and Receive.
  4. Visit the “You can be reached by iMessage at” section.
  5. Check whether all the email IDs mentioned below it are unticked.
  6. Now, go to the uppermost corner of the screen.
  7. Tap on the Apple ID.
  8. Sign Out.
  9. Now, tap on Messages.
  10. Turn off the iMessage service.
  11. After that, restart the device.
  12. Wait for 5-10 minutes.
  13. Go to Settings and tap on Messages.
  14. Enable the iMessage service.
  15. Log-on to your Apple account after tapping on the Send and Receive option.
  16. Finally, just tick all the email IDs you want to use for iMessage.

Reset Network Settings

When you reset the Network Settings, it can help in getting rid of all the obstacles causing the message delivery issue. Here’s how you can reset Network Settings:

  1. Open the Settings app.
  2. Tap on General.
  3. After that, select Reset.
  4. Now, select Reset Network Settings.
  5. Key in the password.

Carl Smith is a self-professed security expert; he has been making the people aware of the security threats. His passion is to write about Cyber security, cryptography, malware, social engineering, internet and new media. He writes for Norton security products at www.norton.com/setup.

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